Terms of service

1. Acceptance of Terms

By accessing and using Vaultedgels.com.au (“the Website”), you agree to be bound by these Terms of Service (“ToS”). If you do not agree to these terms, you must not use or access the Website.

2. About Vaultedgels.com.au

Vaultedgels.com.au is an online platform specializing in the sale of sneakers, including limited-edition, exclusive, and general release sneakers. The Website allows users to browse and purchase sneakers from various collections.

3. Account Registration

To purchase products from the Website, you may be required to create an account. By registering, you agree to:

  • Provide accurate, complete, and up-to-date information.
  • Be responsible for maintaining the confidentiality of your account credentials.
  • Accept responsibility for all activities under your account.

Vaultedgels.com.au reserves the right to suspend or terminate any account for violation of these ToS or fraudulent activity.

4. Ordering and Payment

When placing an order on Vaultedgels.com.au, you agree to:

  • Ensure that all details provided during the order process are accurate.
  • Authorise Vaultedgels.com.au to charge your selected payment method for the total amount of your order.
  • Be responsible for paying any applicable taxes, shipping, and handling fees.

We accept a variety of payment methods and may use third-party payment processors. By using the Website, you agree to their terms and policies as well.

5. Product Availability and Pricing

Prices and availability of products are subject to change without notice. We reserve the right to modify or discontinue products at any time. While we strive to display accurate pricing, errors may occur. In such cases, we reserve the right to cancel orders that involve incorrect pricing.

6. Shipping and Delivery

Shipping times and fees will vary depending on your location and selected shipping method. Vaultedgels.com.au is not responsible for any delays caused by third-party shipping carriers. You will receive tracking information once your order has been processed and shipped.

7. Returns and Exchanges

Please refer to our Refund and Returns Policy for details. Vaultedgels.com.au allows returns or exchanges under specific conditions, and items must be returned in their original condition. Return shipping fees may apply, depending on the reason for the return.

8. Authenticity Guarantee

Vaultedgels.com.au takes pride in offering only authentic sneakers. We do not sell counterfeit or unauthorised products. If you believe an item you purchased is inauthentic, please contact us immediately for assistance.

9. Prohibited Conduct

When using Vaultedgels.com.au, you agree not to:

  • Use the Website for any unlawful or fraudulent activity.
  • Violate any local, national, or international laws or regulations.
  • Use automated systems (e.g., bots) to purchase products or disrupt the Website.
  • Attempt to gain unauthorised access to any part of the Website or other user accounts.

Vaultedgels.com.au reserves the right to suspend or terminate accounts for engaging in prohibited conduct.

10. Intellectual Property

All content on Vaultedgels.com.au, including product images, descriptions, logos, and graphics, is owned by or licensed to Vaultedgels.com.au and is protected by intellectual property laws. You may not use any of our content without express written permission.

11. Limitation of Liability

Vaultedgels.com.au is not liable for any indirect, incidental, or consequential damages arising from your use of the Website or products purchased. Our liability is limited to the total amount of the order in question.

12. Indemnification

You agree to indemnify and hold Vaultedgels.com.au, its affiliates, and employees harmless from any claims, damages, or expenses arising out of your use of the Website or breach of these ToS.

13. Changes to Terms

Vaultedgels.com.au reserves the right to update these ToS at any time. Any changes will be effective immediately upon posting on the Website. Continued use of the Website signifies your acceptance of the revised terms.

14. Governing Law

These ToS are governed by the laws of NSW/Australia, and any disputes will be resolved in the courts of NSW/Australia.

15. Contact Information

For any questions or concerns regarding these Terms of Service, please contact us:

Email: vaultedgelsinformation@gmail.com